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Try a different keyword or contact us via our website.Signing up & New member
13 questions
Signing up is easy via sluisgym.nl or directly at the front desk of your location. As soon as your registration has been processed, you can get started right away.
Would you like to get to know the gym first before making a decision? Send us a message via the contact form and we'll be happy to discuss the options.
Come in sportswear and bring shoes that you wear only indoors. Towels are available in the gym. You can drink water for free at the bar, or bring your own bottle. Lockers are free to use — you don't need your own lock.
Yes, you can start right away. Pick up your access tag at the front desk and have a photo taken for your member profile. After that you have immediate access to all facilities.
We offer a Flex subscription (€85 per 4 weeks, cancellable monthly) and annual contracts of 1 year (€75), 2 years (€65) or 3 years (€55) per 4 weeks. The longer the contract, the better the rate. Corporate memberships are also possible.
When you sign up, you receive a confirmation containing your contract. You can always find this in the Technogym app or via the self-service portal. Can't find it? Send us a message via the contact form.
Our terms and conditions can be found at sluisgym.nl/voorwaarden. You will also automatically receive these when signing up.
At the moment there are no registration costs. You only pay your regular membership fees.
To become a member at Sluis Gym you must be at least 16 years old.
Of course, our hosts are happy to show you everything. Feel free to walk in for a free tour, or schedule a time via the contact form.
Would you like to take a look first before becoming a member? You can buy a day pass at the reception and immediately use the gym and all facilities. If you sign up as a member afterwards, the cost of the day pass is deducted as a discount when you register.
You can always bring a friend. Your friend buys a day pass at the reception and can train with you right away. If they sign up as a member afterwards, the cost of the day pass is deducted as a discount. Coming in together to sign up? Ask about our current bring-a-friend promotion.
Every membership gives you access to unlimited group classes, the sauna, changing rooms and showers, free wifi and towel service. You also receive a free 50-minute intake — including a personal training schedule and an InBody body composition measurement.
Membership management
8 questions
Send us a message via the contact form and we will update your details for you.
You can find your member number in the welcome email you received when signing up. You can also find it in the Technogym app, under your profile.
Pausing is possible in two situations:
Illness, injury or pregnancy: after consultation and submission of a doctor's statement, you can temporarily pause your membership for up to 3 months. The end date is extended free of charge.
Vacation (7 days or longer): with a 12- or 24-month contract you can pause your membership for a maximum of 4 weeks per year. The end date is extended free of charge. This is not possible with shorter contracts.
Submit your request via the contact form and add the required proof.
Upgrading (to an equal or more expensive subscription): this is always possible, effective as of the next payment date. If you want to switch earlier, this is possible by arrangement, with an additional payment of the pro-rata difference.
Downgrading (to a cheaper subscription): during the fixed term this is only possible after that term ends. After the fixed term it can take effect as of the next payment date.
You can unsubscribe from our newsletter via the unsubscribe link at the bottom of every mailing. You can also adjust your communication preferences via your account.
Memberships and keycards are strictly personal and may not be transferred or shared. Lending your keycard to others may lead to immediate termination of your membership.
Early cancellation is possible in the following cases:
Illness, injury or pregnancy: cancellation as of the next payment date is possible after consultation and submission of a doctor's statement.
Moving outside Amsterdam: you can cancel your membership early as of the next payment date. The remaining costs are split fifty-fifty between you and Sluis Gym. Proof: an official registration certificate from the new municipality.
Submit your request via the contact form and attach the required proof.
After signing up you have a 14-day cooling-off period. If the 14th day falls on a weekend or public holiday, the period runs until the end of the next working day. If you want to make use of this, contact us via the contact form within that period.
Cancel
6 questions
You can cancel your membership via the Technogym app or by submitting a request via the contact form on our website.
After the fixed term (1, 6 or 12 months), your membership is automatically continued for an indefinite period. After that, the following notice periods apply:
During the fixed term: cancellation is only possible at the end of that term, with a notice period of 1 month.
After the fixed term (continued indefinitely): cancellation is possible as of the next payment date, with a notice period of 7 days before that date.
After cancellation you retain access up to and including the last day of your current payment period. If you cancel during the fixed term, the membership continues until the end of that term.
Have you submitted your cancellation but would you like to stay after all? That's possible, as long as your current contract period has not yet expired. Send us a message via the contact form.
Cancelling an annual contract early is in principle not possible. Exceptions are:
Illness, injury or pregnancy: you can temporarily pause your membership (max. 3 months) or cancel as of the next payment date, after consultation and submission of a doctor's statement. In case of pausing, the end date is extended free of charge.
Moving outside Amsterdam: you can cancel early as of the next payment date. In that case, the remaining membership costs are split fifty-fifty between you and Sluis Gym.
Once your cancellation has been processed, you receive a confirmation. Haven't received anything? Check your spam folder and, if necessary, submit a request via the contact form.
Payments
11 questions
Your membership fees are automatically debited from your account via direct debit every 4 weeks.
Payment is processed exclusively via automatic direct debit from a Dutch bank account number (NL IBAN). Other payment methods are not possible for the membership.
If a direct debit fails, you will receive a payment reminder with a payment link. If payment is still not made afterwards, you are automatically in default by law and statutory collection costs of at least €40 will be charged. Statutory interest is also calculated on the outstanding amount. Access to the gym may be blocked as long as the payment is outstanding.
Send us a message via the contact form and we will update your bank details for you. The change takes effect at the next debit.
The first debit takes place on the start date of your membership.
Invoices and proof of payment can be downloaded via the Technogym app, under your account overview.
Send us a message via the contact form and select the Payment category. Please state your member number and the date of the debit in question, so we can look into this properly.
At the moment we do not offer specific discounts for students or seniors. There are options for corporate memberships, however. Please note: in case of a price change you will be notified at least 1 month in advance. You then have the right to cancel your membership within 1 month of the announcement.
This has to do with the applicable notice period. Your membership continues until the end of the current payment period. You can find the exact end date in your cancellation confirmation or in the Technogym app.
Invoices with VAT specification can be downloaded via the Technogym app. Do you need an invoice under a company name? Please contact us via the contact form.
After a failed direct debit you will receive a payment reminder. If payment remains outstanding after that, you are automatically in default by law. Statutory collection costs of at least €40 will be charged, plus statutory interest on the outstanding amount. Sluis Gym is entitled to hand over the claim for collection. Further communication then takes place via the collection agency.
Access & App
7 questions
When you sign up, you receive an access tag or QR code. Scan this at the gym entrance to gain access.
Report directly to one of our hosts at the front desk — they will resolve this for you. Outside opening hours? Contact us via the contact form.
Download the Technogym app for free via the App Store (iOS) or Google Play (Android). Create an account with the email address you provided when signing up at Sluis Gym.
The Technogym app puts everything at your fingertips: checking in with your QR code, booking group classes, scheduling your free intake, following your personal training schedule, logging in on the equipment, viewing your InBody measurements and downloading invoices.
Click 'Forgot password' on the login screen and follow the steps. Haven't received an email? Also check your spam folder. Still can't log in? Contact us via the contact form.
Go to the login page and click 'Forgot password'. You will then receive an email with further instructions.
The InBody measurement is free for all members. We recommend combining this with your free intake, so one of our hosts or trainers can discuss the results with you right away. You can also book a measurement separately via the Technogym app.
Facilities & Gym
13 questions
Monday through Friday you are welcome from 07:00 to 22:30. On weekends we are open from 09:00 to 17:00. Hours may vary on public holidays. You can always find the most current opening hours at sluisgym.nl.
Our gym is equipped with Technogym Pure cardio equipment, Technogym BioStrength strength machines, a free weights area, a separate group class studio, a cardio zone and an InBody body composition scanner.
Sluis Gym does not have its own parking lot. Public parking spaces are available in the immediate vicinity of each location.
Every location has separate changing rooms for men and women, both including showers.
The lockers are free and are secured with a code of your choice. Please note: all lockers are opened after closing time. So don't leave valuables overnight.
Yes, use of the sauna is included in your membership and available free of charge during regular opening hours.
At the bar you can get coffee, tea, cold drinks, protein shakes and protein bars.
Yes, all members can use our wifi free of charge. The login details can be requested at the front desk.
We're happy to discuss the options with you. Contact us via the contact form or speak to one of our hosts at the front desk.
Come by the front desk of your location. Lost and found items are kept there. We recommend coming by as soon as possible.
Filming in the gym is only permitted on Tuesday, Wednesday and Friday between 12:00 and 15:00, and only with written permission from management. Filming other members without their consent is prohibited at all times.
We ask every gym-goer to respect gym etiquette: always use a towel, put equipment back after use, clean cardio machines after use, use mats for deadlifts, don't drop weights, don't make phone calls in the training area, always wear shoes, store your bag in a locker, only bring water, and don't film or photograph without permission.
The InBody measurement is free for all members. We recommend combining this with your free intake, so one of our hosts or trainers can discuss the results with you right away. You can also book a measurement separately via the Technogym app.
Group classes
6 questions
We offer a varied range of group classes, including HIIT, Bodypower, Bootypower, yoga, Zumba (Lift) and Critical Alignment. The current, full schedule can be found at sluisgym.nl or in the Technogym app.
You book classes via the Technogym app, up to 6 days in advance. If a class is fully booked, you can join the waiting list. As soon as a spot becomes available, you are automatically booked in.
Unlimited participation in group classes is included in every membership, at no extra cost.
You cancel group classes via the Technogym app up to 24 hours before the start. If you don't cancel and don't show up, this is registered as a no-show. With 3 no-shows within 60 days, the ability to book classes is temporarily blocked for 30 days.
The current class schedule can always be found at sluisgym.nl and in the Technogym app.
Sure. All classes are accessible to every level. Our instructors adapt the intensity and exercises to the group. Feel free to let us know that you're just starting out — we'll take that into account.
Personal Training
9 questions
Yes, experienced independent personal trainers work at Sluis Gym. You can find our trainers' profiles and contact details at sluisgym.nl.
You can contact a personal trainer directly via the profile page on our website. Prefer that we match you? Send a message via the contact form.
A single session costs €85. A package of 10 sessions is available for €750. We also offer PT subscriptions in three variants: Bronze, Silver and Gold. Ask about current packages and rates at the front desk of your location.
Every new member receives a free 50-minute intake. During this session, together with a trainer, you put together your personal training schedule and body measurements are taken. You can book via the Technogym app.
Our trainers have a wide range of specializations, including weight management, strength training, rehabilitation, nutrition coaching and sport-specific training. Detailed profiles can be found at sluisgym.nl.
Sure, a no-obligation 30-minute introduction is possible. Contact the trainer via their website or send us a message via the contact form, and we'll put you in touch with each other.
You cancel PT sessions directly with your trainer, at least 24 hours in advance. If you cancel less than 24 hours in advance, or don't show up, a credit is automatically deducted from your account.
PT credits are awarded at the start of each payment period. Each credit is valid for 6 weeks after being awarded. Unused or expired credits automatically expire and do not entitle you to a refund. So schedule your sessions in good time.
Personal training is invoiced separately and is entirely independent of your regular gym membership.
Corporate & Corporate Fitness
3 questions
Yes, it's possible to take out a membership under a company name. This way you receive an invoice that you can submit to your employer. Contact us via the contact form to discuss the options.
Send a request via the contact form and state your company name and invoice details. We will then get in touch with you.
Yes, Sluis Gym is affiliated with several platforms and schemes: Bedrijfsfitness Nederland, GoVital, ClassPass, Urban Sports Club and WorkIt. Does your employer offer a fitness allowance? Check whether your scheme can make use of this.
Privacy & Complaints
5 questions
Sluis Gym handles your personal data with care and processes it in accordance with the General Data Protection Regulation (GDPR). Our full privacy statement can be viewed at sluisgym.nl/privacy.
You can use the contact form for an access, correction or deletion request. Select the Privacy category and describe your request as specifically as possible.
We take complaints seriously. You can submit your complaint via the contact form — select the Complaint category and describe the situation. We will contact you as soon as possible.
Report unsafe situations or damaged equipment directly at the front desk. Our staff will follow up. In case of immediate danger, always call 112.
If you get injured, immediately involve one of our hosts. Every location has a first aid kit and an AED. In case of serious injury or if in doubt, always call 112.
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